Privacy Policy
This Privacy Policy outlines how Dongxing Plastic (“we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you visit and interact with our official website: www.cndxflor.com. We are committed to safeguarding your privacy and complying with international data protection standards and regulations. By accessing or using our website, you consent to the terms of this Privacy Policy.
1. Scope of Application
This policy applies to all activities conducted on our website, including but not limited to:
- Browsing product information (including modular sports flooring, PVC sports flooring, modular tiles, etc.)
- Submitting inquiries for product quotes, procurement, or technical support
- Creating a user account, managing personal preferences
- Participating in customer surveys, feedback, or communication via live chat, email, or contact forms
- Receiving marketing communications (with your explicit consent)
This policy does not apply to third-party websites, services, or platforms that may be linked to or from our site. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies separately.
2. Information We Collect
We collect personal data only to the extent necessary to provide our services, following the principle of data minimization.
2.1 Information You Provide
This includes data you actively submit through our website forms, emails, or direct communication:
- Contact Information: Name, company name, email address, phone number, physical address (for shipping and invoicing).
- Business & Inquiry Details: Specific product requirements (e.g., type of flooring, quantity, application), project specifications, delivery location, and budget.
- Account Information: Username, password, and communication preferences if you create an account.
- Feedback & Support: Any comments, questions, or support requests you submit.
2.2 Information Automatically Collected
As you navigate our site, we may automatically collect certain technical data to improve your experience:
- Usage Data: Pages visited, time spent on the site, features used, and actions taken.
- Technical Data: IP address, device type, browser type and version, operating system, and screen resolution.
- Cookies & Tracking: We use cookies and similar tracking technologies to analyze site traffic, personalize content, and remember your preferences. You can manage cookie settings in your browser.
3. How We Use Your Information
We use your personal data solely for the purposes described in this policy and as required to provide our services:
- To Provide and Manage Services: Process your inquiries, quotes, orders, and deliveries; provide after-sales support; and manage your user account.
- To Communicate with You: Respond to your questions, send order confirmations, delivery updates, and important service-related notifications.
- To Improve Our Website and Offerings: Analyze user behavior to optimize site performance, user experience, and product offerings.
- To Send Marketing Communications (with consent): Provide information about new products, special offers, and company updates via email, provided you have opted in to receive such communications. You may unsubscribe at any time.
- To Comply with Legal Obligations: Meet any applicable legal, tax, or accounting requirements.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your data with carefully selected third parties to facilitate our services, under strict confidentiality agreements:
- Service Providers: Third-party vendors for payment processing, logistics and shipping, data analytics, and customer relationship management (CRM).
- Business Partners: With your consent, to provide joint services or promotions.
- Legal Requirements: If required by law, regulation, or legal process, or to protect our legitimate business interests, rights, or safety.
5. Data Security
We implement robust technical and organizational security measures to protect your personal data from unauthorized access, use, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest.
- Regular security audits and vulnerability assessments.
- Restricted access to personal data to authorized personnel only.
- Secure servers and firewalls.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use our site at your own risk.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting obligations.
- Contact & Inquiry Data: Retained for 3 years from the date of last interaction.
- Order & Transaction Data: Retained for 5 years (or the maximum period required by local tax and commercial laws).
- Website Usage & Analytics Data: Retained for 12 months.
You may request the deletion of your personal data at any time, subject to legal retention requirements.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data where it is no longer necessary for the purposes for which it was collected.
- Restriction: Request restriction of processing under certain conditions.
- Data Portability: Receive your data in a structured, machine-readable format, or request transfer to another controller (where applicable).
- Objection: Object to processing for direct marketing purposes, or on legitimate grounds.
To exercise these rights, please contact us using the details in Section 9. We will respond to your request within a reasonable timeframe.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised version on this page, with the “Effective Date” updated accordingly. Your continued use of the site after the policy becomes effective constitutes your acceptance of the revised terms.
9. Use License
You are granted a temporary, non-exclusive, non-transferable license to download and view one copy of the materials (including but not limited to product brochures, technical data sheets, test reports, PDF documents, images, and other content) on the Dongxing Plastic website (cndxflor.com) solely for your personal, non-commercial, internal evaluation and reference purposes. This license is not a transfer of ownership, and under this license, you may not:
Modify, copy, reproduce, distribute, or publicly display the materials in any form;
Use the materials for any commercial purpose, including but not limited to resale, licensing, or any public display (commercial or non-commercial);
Attempt to decompile, reverse engineer, disassemble, or otherwise reduce any software or digital content available on the cndxflor.com website to a human-readable form;
Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices contained in the materials;
Transfer, sublicense, rent, lease, or lend the materials to any third party, or “mirror” the materials on any other server or website;
Use the materials in any way that infringes upon the intellectual property rights or legitimate interests of Dongxing Plastic.
This license will automatically terminate if you violate any of these restrictions. Dongxing Plastic also reserves the right to terminate this license at any time, for any reason, without prior notice. Upon termination of this license or when you cease to view or use the materials, you must immediately destroy all copies of the downloaded materials in your possession or control, whether in electronic or printed form.
Modify, copy, reproduce, distribute, or publicly display the materials in any form;
Use the materials for any commercial purpose, including but not limited to resale, licensing, or any public display (commercial or non-commercial);
Attempt to decompile, reverse engineer, disassemble, or otherwise reduce any software or digital content available on the cndxflor.com website to a human-readable form;
Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices contained in the materials;
Transfer, sublicense, rent, lease, or lend the materials to any third party, or “mirror” the materials on any other server or website;
Use the materials in any way that infringes upon the intellectual property rights or legitimate interests of Dongxing Plastic.
This license will automatically terminate if you violate any of these restrictions. Dongxing Plastic also reserves the right to terminate this license at any time, for any reason, without prior notice. Upon termination of this license or when you cease to view or use the materials, you must immediately destroy all copies of the downloaded materials in your possession or control, whether in electronic or printed form.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Dongxing Plastic
Email: dongxing006@hbdxsj.net
Address: Zhugezhuang Ind. Zone, Xiongan New Area, Hebei Province, China
Phone: +86 16630207375